Now Healthcare to open robot-powered ‘digital pharmacy’ in Liverpool


Telehealth company Now Healthcare plans to open a robot-powered ‘digital pharmacy’ in Liverpool after receiving NHS approval.

The £1.5m “tele-pharmacy super hub” will serve users of the Now Patient app with chronic health conditions, allowing patients to order repeat NHS prescriptions and have them delivered to their door.

Dubbed Now Pharmacy, it will use state-of-the-art robotics technology - Rowa - to fulfil around 500,000 prescriptions every month. It also offers a live chat facility with pharmacists and a triage service to connect worried patients to GPs, pharmacists and nurses. It is hoped the initiative will improve the situation for those living in Liverpool’s most deprived areas, where cuts to community pharmacies have made it more difficult for chronically ill patients to access the medications they need.

Chronic care patients on the NHS will be able to order repeat prescriptions from the pharmacy via the Now Patient app, after nominating Now Patient as their NHS pharmacy.

Sue Weir, chief executive of Medicash, said: “Since our £4 million investment in Now Healthcare Group last year, we've been proud to work alongside them in driving this new technology to market.

“This new tele-pharmacy is another first for the City of Liverpool, which not only brings new jobs with it, but will also make it easier for tens of thousands of people to get access to the repeat prescriptions they need without having to regularly take time off work to visit their doctor and collect their prescription.”

Now Healthcare was one of the first two digital GP services to pass inspection by the Quality Care Commission, alongside Babylon Health.

Read more on the Digital Health Website

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