Tackling the challenges of Intelligence analysis with workplace productivity software

Time: 13:30 - 15:00

Venue: The Alan Turing Institute, 1st floor of the British Library, 96 Euston Road, London, NW1 2DB

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Speaker: Kathleen M. Vogel (Rutherford Visiting Fellow)

Recently, a series of news articles have described the use of Big Data technologies as productivity apps within a variety of occupational settings. These technologies are being developed and deployed with the aim to help employees work more efficiently and effectively, and to give managers a better “birds-eye” view of how employees are spending their time and effort on the job.  Commentaries and studies on workplace monitoring have largely focused on the private sector.  What about if these technologies were deployed within the U.S. intelligence community? How might intelligence analysts react to these new technologies? This presentation will discuss a new type of productivity app being developed by the U.S. National Security Agency (NSA) called the Journaling Application, which gathers data about an intelligence employee’s computer usage. The purpose of this application is to help analysts keep track of the work they’re doing and the resources they’ve leveraged. This presentation is based on interviews conducted with intelligence analysts about the Journaling Application in order to explore what opinions they had regarding the technology, and explore their thoughts on how it might be deployed in their intelligence workplace.